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14px;font-size:13.5px;font-weight:600;transition:all .15s}.menu-pop button:hover{background:var(--accent-purple-light);color:var(--accent-purple)}.search{border-radius:var(--btn-radius);border:1.5px solid var(--border-light);height:40px;color:var(--text-muted);background:#f8fafc;align-items:center;gap:12px;margin:12px 20px;padding:0 14px;transition:border-color .2s,box-shadow .2s;display:flex}.search:focus-within{border-color:var(--accent-purple);background:#fff;box-shadow:0 0 0 3px #7c3aed1f}.search input{width:100%;color:var(--text-primary);font-family:var(--font-sans);background:0 0;border:0;outline:0;font-size:14px}.filters{white-space:nowrap;align-items:center;gap:8px;padding:0 20px 12px;display:flex;overflow-x:auto}.filters button{border-radius:var(--btn-radius);border:1.5px solid var(--border-light);height:32px;color:var(--text-primary);cursor:pointer;font-family:var(--font-sans);background:#fff;padding:0 14px;font-size:13px;font-weight:700;transition:all .2s}.filters button:hover{border-color:var(--accent-purple);color:var(--accent-purple);background:var(--accent-purple-light)}.filters button:active{transform:scale(.98)}.filters button.on{background:var(--accent-purple);border-color:var(--accent-purple);color:#fff;box-shadow:0 2px 8px #7c3aed40}.filters .plus-filter{place-items:center;width:36px;padding:0;display:grid}.chat-scroll{scrollbar-width:thin;scrollbar-color:#cbd5e1 transparent;flex:1;padding:4px 12px;overflow:auto}.chat-row{cursor:pointer;text-align:left;border-radius:var(--btn-radius);background:#fff;border:1.5px solid #0000;align-items:center;gap:14px;width:100%;height:68px;margin:4px 0;padding:0 16px;transition:all .15s;display:flex}.chat-row:hover{border-color:var(--border-light);background:#f8fafc}.chat-row:active{transform:scale(.99)}.chat-row.active{background:var(--accent-purple-light);border-color:#7c3aed40;border-left:3px solid var(--accent-purple)}.chat-copy{flex:1;min-width:0;padding:12px 0}.chat-top,.chat-bottom{align-items:center;gap:8px;display:flex}.chat-top strong{font-family:var(--font-sans);white-space:nowrap;text-overflow:ellipsis;color:var(--text-primary);flex:1;font-size:15px;font-weight:700;overflow:hidden}.chat-top time{font-family:var(--font-sans);color:var(--text-muted);font-size:12px}.chat-top time.green{color:var(--accent-purple);font-weight:600}.chat-bottom{color:var(--text-muted);margin-top:4px;font-size:13.5px}.chat-bottom>span{white-space:nowrap;text-overflow:ellipsis;flex:1;align-items:center;min-width:0;display:flex;overflow:hidden}.chat-bottom>div{align-items:center;gap:6px;display:flex}.ticks{color:var(--accent-purple);flex:none}.unread-badge{background:var(--accent-purple);color:#fff;min-width:22px;height:22px;font-family:var(--font-sans);border-radius:8px;place-items:center;padding:0 6px;font-size:11px;font-weight:700;display:grid;box-shadow:0 2px 6px #7c3aed4d}.windows{border:0;border-top:1px solid var(--border-light);height:70px;min-height:70px;color:var(--accent-purple);font-family:var(--font-sans);cursor:pointer;background:#fff;justify-content:center;align-items:center;gap:12px;font-size:15px;font-weight:700;display:flex}.wa-square{background:var(--accent-purple);border-radius:var(--btn-radius);color:#fff;place-items:center;width:44px;height:44px;font-size:24px;display:grid;box-shadow:0 4px 12px #7c3aed40}.chat-view{background:#f8fafc;grid-template-rows:64px minmax(0,1fr) 76px;height:100%;display:grid}.call-audio-strip{background:#fff;border-bottom:1px solid #e9edef;flex-shrink:0;justify-content:center;align-items:center;padding:10px 20px;display:flex}.call-audio-strip .custom-audio-player{width:100%;max-width:480px}.chat-head{border-bottom:1px solid var(--border-light);z-index:6;background:#fff;align-items:center;height:64px;padding:0 20px;display:flex}.chat-person{cursor:pointer;text-align:left;background:0 0;border:0;flex:1;align-items:center;gap:12px;min-width:0;display:flex}.chat-person>span{flex-direction:column;min-width:0;display:flex}.chat-person strong{font-family:var(--font-sans);white-space:nowrap;text-overflow:ellipsis;color:var(--primary-navy);font-size:16px;font-weight:700;overflow:hidden}.chat-person small{font-family:var(--font-sans);color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12.5px;overflow:hidden}.chat-tools{align-items:center;gap:8px;margin-left:auto;display:flex}.chat-tools button{border-radius:var(--btn-radius);width:38px;height:38px;color:var(--text-primary);cursor:pointer;background:0 0;border:0;place-items:center;transition:all .2s;display:grid}.chat-back{cursor:pointer;color:var(--text-primary);border-radius:var(--btn-radius);background:0 0;border:none;margin-right:4px;padding:6px;transition:all .2s;display:none}.chat-back:hover,.chat-tools button:hover{color:var(--accent-purple);background:#f1f5f9}.chat-tools button:active{transform:scale(.98)}.chat-searchbar{z-index:10;border-bottom:1px solid var(--border-light);border-left:1px solid var(--border-light);background:#fff;align-items:center;gap:10px;width:min(460px,45vw);height:56px;padding:0 16px;display:flex;position:absolute;top:64px;right:0;box-shadow:0 4px 12px #070b2814}.chat-searchbar input{font-family:var(--font-sans);border:0;outline:0;flex:1}.chat-searchbar button{cursor:pointer;border-radius:var(--btn-radius);background:0 0;border:0}.messages-bg{background-color:var(--bg-main);background-image:radial-gradient(circle at 1px 1px,#94a3b833 1px,#0000 0);background-size:24px 24px;position:relative;overflow:hidden auto}.messages-bg:before{content:"";pointer-events:none;background:linear-gradient(#fff6 0%,#fff0 100%);position:absolute;inset:0}.messages-inner{z-index:1;width:min(952px,91%);margin:0 auto;padding:18px 0 36px;position:relative}.encryption{background:var(--accent-purple-light);width:max-content;max-width:92%;color:var(--accent-purple);border-radius:var(--btn-radius);font-size:12px;font-family:var(--font-sans);border:1px solid #ddd6fe;align-items:center;gap:7px;margin:0 auto 12px;padding:8px 14px;font-weight:500;display:flex;box-shadow:0 1px 2px #7c3aed0f}.day-chip{border:1px solid var(--border-light);border-radius:var(--btn-radius);width:max-content;color:var(--text-muted);font-family:var(--font-sans);background:#fff;margin:0 auto 18px;padding:6px 14px;font-size:11.5px;font-weight:600;box-shadow:0 1px 2px #070b280a}.business-card{border:1px solid var(--border-light);text-align:center;background:#fff;border-radius:14px;width:400px;max-width:90%;margin:0 auto 16px;padding:24px 24px 27px;box-shadow:0 4px 16px #070b280f}.shield-avatar{width:96px;height:96px;color:var(--accent-purple);background:linear-gradient(#f5f3ff,#fff);border:2px solid #ddd6fe;border-radius:50%;place-items:center;margin:0 auto 14px;display:grid}.business-card h2{font-family:var(--font-sans);color:var(--primary-navy);margin:8px 0 4px;font-size:22px;font-weight:700}.business-card p{color:var(--text-muted);margin:5px 0;font-size:14px}.business-card .safety{color:var(--accent-purple);font-weight:700;font-family:var(--font-sans);justify-content:center;align-items:center;gap:8px;margin:24px auto 20px;font-size:13.5px;display:flex}.business-actions{justify-content:center;gap:10px;display:flex}.business-actions button{border:1.5px solid var(--border-light);border-radius:var(--btn-radius);height:40px;color:var(--accent-purple);font-family:var(--font-sans);cursor:pointer;background:#fff;align-items:center;gap:8px;padding:0 20px;font-size:13.5px;font-weight:700;transition:all .2s;display:flex}.business-actions button:hover{border-color:var(--accent-purple);background:var(--accent-purple-light)}.business-actions button:active{transform:scale(.98)}.business-actions button.block{color:#ef4444}.business-actions button.block:hover{background:#fef2f2;border-color:#ef4444}.msg-wrap{margin:6px 0;display:flex}.msg-wrap.mine{justify-content:flex-end}.bubble{border:1px solid var(--border-light);border-radius:var(--btn-radius);max-width:72%;font-family:var(--font-sans);box-sizing:border-box;background:#fff;font-size:14px;line-height:1.5;position:relative;overflow:hidden;box-shadow:0 1px 3px #070b280d}.bubble.mine{color:var(--primary-navy);background:#f5f3ff;border:1px solid #ddd6fe}.bubble time{font-size:10px;font-family:var(--font-sans);color:var(--text-muted);align-items:center;gap:3px;display:flex;position:absolute;bottom:5px;right:8px}.tick-sent,.tick-delivered{color:var(--text-muted);flex-shrink:0}.tick-read{color:var(--accent-purple);flex-shrink:0}.chat-bottom .tick-sent,.chat-bottom .tick-delivered{color:var(--text-muted)}.chat-bottom .tick-read{color:var(--accent-purple)}.doc span{flex-direction:column;display:flex}.doc small{color:var(--text-muted)}.composer{border-top:1px solid var(--border-light);box-sizing:border-box;background:#fff;flex-shrink:0;align-items:center;gap:8px;width:100%;height:70px;padding:10px 16px;display:flex;overflow:visible}.composer .chat-input{border:1.5px solid var(--border-light);border-radius:var(--btn-radius);min-width:0;height:44px;font-family:var(--font-sans);color:var(--text-primary);box-sizing:border-box;background:#f8fafc;outline:0;flex:1;padding:0 16px;font-size:14.5px;transition:all .2s}.composer .chat-input:focus{border-color:var(--accent-purple);background:#fff;box-shadow:0 0 0 3px #7c3aed1f}.composer button:not(.attach-item){border-radius:var(--btn-radius);width:38px;min-width:38px;height:38px;color:var(--text-primary);cursor:pointer;background:0 0;border:0;flex-shrink:0;place-items:center;transition:all .2s;display:grid}.composer button:not(.attach-item):hover{color:var(--accent-purple);background:#f1f5f9}.composer button:not(.attach-item):active{transform:scale(.98)}.composer-relative{position:relative}.recording-bar{border-radius:var(--btn-radius);box-sizing:border-box;background:#fff;border:1.5px solid #ddd6fe;flex:1;align-items:center;gap:12px;min-width:0;height:44px;padding:0 14px;display:flex;overflow:hidden;box-shadow:0 2px 8px #7c3aed1a}.floating-menu,.emoji-menu{border-radius:var(--btn-radius);border:1px solid var(--border-light);z-index:20;background:#fff;position:absolute;bottom:52px;left:0;box-shadow:0 10px 30px #070b2826}.attach-menu{padding:6px 4px}.attach-item{cursor:pointer;color:#111b21;text-align:left;border-radius:10px;gap:4px;padding:1px 11px;font-size:15px;transition:background .15s;background:0 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var(--border-light);text-align:left;background:#fff;align-items:center;width:100%;min-height:72px;padding:15px 20px;display:flex}.toggle-row>div{flex-direction:column;flex:1;gap:4px;display:flex}.toggle-row small{color:#667781}.toggle{cursor:pointer;background:#cbd5e1;border:0;border-radius:12px;width:44px;height:24px;padding:2px;transition:background .2s}.toggle i{background:#fff;border-radius:50%;width:20px;height:20px;transition:all .2s;display:block;box-shadow:0 1px 3px #0003}.toggle.on{background:var(--accent-purple)}.toggle.on i{transform:translate(20px)}.detail-row{cursor:pointer;justify-content:space-between}.profile-big{width:max-content;margin:34px auto;position:relative}.profile-big button{border-radius:var(--btn-radius);background:var(--accent-purple);color:#fff;cursor:pointer;border:0;place-items:center;width:44px;height:44px;display:grid;position:absolute;bottom:6px;right:0;box-shadow:0 4px 12px #7c3aed4d}.profile-field{border-top:1px solid var(--border-light);border-bottom:1px solid var(--border-light);flex-direction:column;gap:12px;padding:20px 30px;display:flex}.profile-field small{color:var(--accent-purple);font-weight:700;font-family:var(--font-sans)}.profile-note{color:#667781;padding:0 30px;font-size:13px;line-height:1.5}.empty-page{text-align:center;color:#667781;background:var(--bg-main);border-bottom:4px solid var(--accent-purple);flex-direction:column;justify-content:center;align-items:center;height:100%;padding:40px;display:flex}.empty-art{border-radius:var(--btn-radius);border:1px solid var(--border-light);width:140px;height:110px;color:var(--accent-purple);background:#fff;place-items:center;display:grid;box-shadow:0 4px 12px #070b280a}.empty-page h1{font-family:var(--font-sans);color:var(--primary-navy);margin:24px 0 8px;font-size:28px;font-weight:700}.empty-page p{max-width:520px;margin:0 0 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10px;display:flex}.messages-inner{width:100%;padding:12px 8px 24px}.bubble{max-width:82%}.bubble.bubble-image{max-width:min(280px,75vw)}.bubble.bubble-doc{min-width:min(220px,65vw);max-width:min(280px,75vw)}}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes pulse-dot{0%,to{opacity:1;transform:scale(1)}50%{opacity:.4;transform:scale(.8)}}@keyframes rec-bar{0%{transform:scaleY(.4)}to{transform:scaleY(1)}}.agentifire-shell{width:100vw;height:100vh;font-family:var(--font-sans);background:#070b28;flex-direction:column;display:flex;overflow:hidden}.agentifire-topbar{color:#fff;z-index:40;background:#070b28;border-bottom:1px solid #ffffff0d;flex-shrink:0;align-items:center;height:56px;min-height:56px;padding:0;display:flex}.topbar-left-zone{box-sizing:border-box;border-right:1px solid #ffffff14;flex-shrink:0;justify-content:space-between;align-items:center;width:492px;min-width:492px;max-width:492px;height:100%;padding:0 16px 0 14px;display:flex}.topbar-brand-group{align-items:center;gap:10px;display:flex}.topbar-actions-group{align-items:center;gap:6px;display:flex}.topbar-chat-zone{box-sizing:border-box;flex:1;justify-content:space-between;align-items:center;min-width:0;height:100%;padding:0 20px 0 18px;display:flex}.topbar-chat-meta-group{align-items:center;gap:14px;min-width:0;display:flex}.topbar-left-zone.softphone-mode{width:auto;min-width:unset;max-width:unset;border-right:none;padding:0 16px 0 14px}.topbar-softphone-right{align-items:center;gap:14px;margin-left:auto;padding-right:18px;display:flex}.topbar-softphone-agent{font-family:var(--font-mono,monospace);color:#d5c8ba;letter-spacing:.02em;font-size:12.5px;font-weight:600}.topbar-softphone-status{font-size:11px;font-weight:700;font-family:var(--font-sans);color:#10b981;letter-spacing:.05em;text-transform:uppercase;background:#10b9811f;border:1px solid #10b98159;border-radius:9999px;align-items:center;gap:6px;padding:4px 10px;display:inline-flex}.softphone-status-dot{background:#10b981;border-radius:50%;width:7px;height:7px;box-shadow:0 0 8px #10b981}.topbar-softphone-logout-btn{color:#fff;cursor:pointer;font-size:12px;font-weight:600;font-family:var(--font-sans);background:0 0;border:1px solid #fff3;border-radius:8px;padding:6px 14px;transition:all .15s}.topbar-softphone-logout-btn:hover{background:#ffffff1a;border-color:#fff6}.topbar-divider{background:#ffffff26;width:1px;height:20px;margin:0 4px}.topbar-app-title{color:#10b981;letter-spacing:-.2px;margin-right:2px;font-family:Space Grotesk,sans-serif;font-size:17px;font-weight:700}.topbar-icon-btn{color:#ffffffd9;cursor:pointer;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;transition:all .15s;display:flex}.topbar-icon-btn:hover{color:#fff;background:#ffffff1a}.topbar-logo{cursor:pointer;border-radius:4px;flex-shrink:0;width:92px;height:28px;display:block;position:relative;overflow:hidden}.topbar-logo-img{filter:brightness(0)invert();width:98px;max-width:none;height:98px;position:absolute;top:-33px;left:-3px}.topbar-chat-info{align-items:center;gap:12px;margin-right:8px;display:flex}.topbar-contact-btn{cursor:pointer;border-radius:8px;align-items:center;gap:8px;padding:2px 8px;transition:background .15s;display:flex}.topbar-contact-btn:hover{background:#ffffff14}.topbar-contact-meta{text-align:left;flex-direction:column;display:flex}.topbar-contact-name{color:#fff;font-family:Space Grotesk,sans-serif;font-size:13.5px;font-weight:700;line-height:1.2}.topbar-contact-status{color:#10b981;align-items:center;gap:4px;font-size:11px;font-weight:600;display:flex}.status-online-dot{background:#10b981;border-radius:50%;width:6px;height:6px}.topbar-tags-row{align-items:center;gap:6px;display:flex}.topbar-tag-btn{color:#fff;cursor:pointer;background:#ffffff0f;border:1px solid #fff3;border-radius:8px;align-items:center;gap:4px;padding:4px 8px;font-family:Space Grotesk,sans-serif;font-size:11.5px;font-weight:600;transition:all .15s;display:flex}.topbar-tag-btn:hover{background:#ffffff1f;border-color:#ffffff59}.topbar-history-btn{color:#ffffffd9;cursor:pointer;background:#ffffff0f;border:1px solid #fff3;border-radius:8px;justify-content:center;align-items:center;padding:4px 6px;font-size:11.5px;transition:all .15s;display:flex}.topbar-history-btn:hover{color:#fff;background:#ffffff1f;border-color:#ffffff59}.topbar-ai-toggle{-webkit-user-select:none;user-select:none;cursor:pointer;background:#ffffff0d;border:1px solid #ffffff1f;border-radius:20px;align-items:center;gap:8px;padding:4px 10px;transition:all .2s;display:flex}.topbar-ai-toggle:hover{background:#ffffff14;border-color:#ffffff40}.toggle-label{color:#ffffff80;font-family:Space Grotesk,sans-serif;font-size:11.5px;font-weight:700;transition:color .2s}.toggle-label.active{color:#fff}.toggle-switch-track{border-radius:10px;flex-shrink:0;width:38px;height:20px;transition:background .25s;position:relative}.toggle-switch-track.ai{background:#7c3aed}.toggle-switch-track.human{background:#334155}.toggle-switch-thumb{background:#fff;border-radius:50%;width:16px;height:16px;transition:left .25s cubic-bezier(.4,0,.2,1);position:absolute;top:2px;box-shadow:0 1px 3px #0000004d}.toggle-switch-thumb.ai{left:2px}.toggle-switch-thumb.human{left:20px}.topbar-dropdown-menu{z-index:100;background:#0f1238;border:1px solid #ffffff26;border-radius:10px;width:180px;padding:6px;position:absolute;top:40px;left:auto;right:0;box-shadow:0 10px 25px #00000080}.topbar-dropdown-menu .dropdown-item{color:#fff;text-align:left;cursor:pointer;background:0 0;border:none;border-radius:6px;width:100%;padding:7px 10px;font-size:12.5px;transition:background .15s;display:block}.topbar-dropdown-menu .dropdown-item:hover{color:#fff;background:#7c3aed59}.topbar-new-agent-btn{color:#fff;cursor:pointer;background:0 0;border:1px solid #ffffff40;border-radius:9999px;align-items:center;gap:6px;height:34px;padding:0 14px;font-family:Space Grotesk,sans-serif;font-size:12.5px;font-weight:600;transition:all .15s;display:inline-flex}.topbar-new-agent-btn:hover{background:#ffffff1a;border-color:#fff6}.topbar-icon-btn.notif-btn{position:relative}.notif-badge{color:#fff;background:#e11d48;border-radius:50%;justify-content:center;align-items:center;width:15px;height:15px;font-size:9.5px;font-weight:700;display:flex;position:absolute;top:4px;right:4px}.topbar-avatar{color:#fff;cursor:pointer;background:linear-gradient(135deg,#7c3aed 0%,#4f46e5 100%);border:2px solid #fff3;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;font-size:12px;font-weight:700;display:flex;box-shadow:0 2px 8px #0003}.agentifire-frame-wrap{background:#070b28;flex:1;min-height:0;padding:0 8px 8px;display:flex}.agentifire-frame-card{background:#fff;border:1px solid #ffffff14;border-radius:1.25rem;flex:1;min-width:0;min-height:0;display:flex;overflow:hidden;box-shadow:0 16px 40px #00000059}.agentifire-frame-card .wa-app{background:#fff;grid-template-columns:64px 420px minmax(0,1fr);width:100%;height:100%;display:grid;overflow:hidden}.agentifire-frame-card .chats-pane-wrap .pane-header,.agentifire-frame-card .chat-head{display:none!important}.agentifire-frame-card .chat-view{background:#f8fafc;grid-template-rows:minmax(0,1fr) 76px;height:100%;display:grid}@media (width<=900px){.agentifire-frame-card .wa-app{grid-template-columns:64px 1fr}.topbar-left-zone{border-right:none;width:100%;max-width:none}}